Privacy Policy
Last updated: October 2026
1. Introduction
Snova Global ("we", "us", "our") is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website or submit an inquiry.
2. Information We Collect
When you submit an inquiry or quote request, we collect:
- Company name and contact person name
- Business email address and phone number (optional)
- Country or market location
- Product interests and order requirements
- Message content you provide
We also collect standard website usage data via server logs (IP addresses, browser type, pages visited) for security and performance purposes.
3. How We Use Your Information
- To respond to your product inquiries and quote requests
- To coordinate product sourcing and trade information relevant to your needs
- To communicate about order and partnership opportunities
- To improve our website and services
We do not sell your personal information to third parties.
4. Data Retention
We retain inquiry and contact data for up to 3 years to support ongoing business relationship management. You may request deletion of your data at any time by contacting us.
5. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to processing of your personal information
To exercise these rights, contact us at contact@snovaglobal.vn.
6. Cookies
Our website uses only essential functional cookies required for site operation. We do not use tracking cookies or third-party advertising cookies.
7. Contact
For privacy-related questions, contact us at contact@snovaglobal.vn.